Shipping policy
Where we ship
We currently ship to the United States, Canada, Australia and New Zealand.
Shipping options
- Standard shipping: Free. Estimated delivery 5–8 business days.
- Priority & tracked shipping: $4.97. Estimated delivery 4–5 business days.
Processing time
Orders are processed within 1–2 business days (Monday to Friday, excluding holidays). Delivery estimates start once your order ships.
Tracking
Every order ships with tracking. As soon as your order ships, you'll get an email with your tracking number.
Holiday orders
Carriers get busy in December. For delivery before Christmas, we recommend ordering by December 12 with standard shipping or December 15 with priority shipping.
Customs and duties
Orders to Canada, Australia and New Zealand may be charged import duties or taxes by your country. These fees are set by your local customs office and are the customer's responsibility.
Lost, late or damaged packages
- If your tracking hasn't updated in 7 business days, or your package is more than 10 business days past its estimated delivery, email us and we'll look into it.
- If a package is confirmed lost, we'll send a free replacement or a full refund.
- If your package arrives damaged, email a photo within 30 days of delivery and we'll replace it free. No need to send it back.
Wrong address
Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours and we'll update it before it ships.
Questions? Email Us.